1. Information We Collect

At Yarra Luxury Cabs, your privacy and discretion are our highest priorities. When you request a quote or book an executive transfer, we collect personal information necessary to fulfill your request, including your name, email address, phone number, pickup/drop-off locations, and flight details. We do not store sensitive payment information on our servers; all transactions are processed through secure, encrypted third-party gateways.

2. How We Use Your Information

The information we collect is strictly used to provide and improve our executive transport services. Specifically, we use your data to:

• Generate accurate fixed-rate quotes and confirm reservations.
• Communicate with you regarding your itinerary, driver dispatch status, and flight tracking.
• Provide 24/7 priority customer support and handle any billing inquiries.
• Send administrative emails, such as booking confirmations and digital receipts.

3. Data Protection & Discretion

We implement stringent security measures to maintain the safety of your personal information. We operate under strict non-disclosure principles, ensuring that passenger itineraries, corporate affiliations, and travel habits remain entirely confidential. We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties for marketing purposes.

4. Third-Party Disclosures

We may share necessary data with trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. This includes our authorized dispatchers and secure payment processing partners.

5. Cookies and Advertising

Our website uses cookies and similar tracking technologies to enhance your browsing experience and gather analytical data regarding site traffic. We also use tracking pixels (such as Google Ads) to deliver relevant advertising to users seeking premium transport solutions. You can choose to disable cookies through your browser settings, though this may affect the functionality of our online booking widget.

6. Your Consent

By using our website and submitting an online quote request, you consent to our privacy policy. If we decide to change our privacy policy, we will post those changes on this page and update the modification date.